Delivery and returns


We can deliver your purchase to 16 European countries: Germany, Netherlands, France, UK, Austria, Belgium, Italy, Spain, Luxemburg, Slovakia, Monaco, Greece, Romania, Poland, Hungary and Bulgaria. Deliveries are made directly to the address provided by you. The price is fixed at 6 euros, regardless of the number of items. Your order will be delivered on a business day and the courier will deliver the package to your address. Deliveries take between 4 and 8 business days.

Taxes and duties

European Union
The prices of Rahlle products already include value added taxes (VAT). This charge can be deducted from your invoice once you provide a valid European tax number. Deliveries within the EU will be exempt.
Non-EU European countries
Taxes and tariffs are very country-specific. For current information, it would be best to consult the relevant authorities in your city. The prices of Rahlle products do not include taxes and duties.

Missing and damaged parts

We will assume responsibility for the transportation of your order until you receive and sign for it. Responsibility will then become yours. Please review the package carefully before signing for it. If it has been damaged, please take pictures and contact us immediately. After you open the package, carefully check for damaged or missing elements. If this is the case, please contact us within 48 hours. You will not be charged an additional delivery fee.