All users of our website should read this privacy policy carefully to learn more about the policies and practices we have developed to protect personal data and to better understand our relationships with third parties who may to have access to this data. This privacy policy sets out what personal data we may collect about you, how we may use it, how you may exercise your rights with regard to your personal data, in particular with regard to the right to rectification of personal data provided, the right to delete personal data relating to you (the “right to be forgotten”), your right to “data portability”, as well as information on how and to which authorities you can lodge a complaint if you believe that any of these rights have been violated.

INFORMATION ABOUT US:

The website www.rahlle.com (hereinafter referred to as the “website”) and the online store, which is located on this website, are developed, administered and owned by “Brick” Ltd., with registered office and address of management. Plovdiv, Str. “Acad. Petar Dinekov ”10, entered in the Commercial Register at the Registry Agency of the Republic of Bulgaria with UIC 203555906 (hereinafter referred to as“ we ”,“ us ”,“ ours ”, of“ Tuhlla ”OOD,“ seller ”) .

SCOPE OF THE PERSONAL DATA PROTECTION POLICY:

This privacy policy applies to the personal data we collect through this website.

Our website may include hyperlinks (links) to other websites that Tuhlla Ltd. does not control and cannot be held responsible for their privacy policy. In the event that you decide to visit a website linked to by a hyperlink contained on this website, we encourage you to familiarize themselves with their policy regarding the processing and protection of your personal data.

WHAT YOU SHOULD UNDERSTAND BY PERSONAL DATA:

According to the definition used in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016: “Personal data” means any information relating to an identified or identifiable natural person (“data subject”). “); an identifiable natural person is an identifiable person, directly or indirectly, in particular by an identifier such as name, identification number, location data, online identifier or one or more features specific to the natural, the physiological, genetic, mental, intellectual, economic, cultural or social identity of that individual;

CHILDREN’S POLICIES:

The content and services of this website are intended for adult users. This website is not intended for children. If we learn that a minor user has provided personal information on our website or that another person has provided such information to us, we will delete this information from our active databases, unless the retention of this information is required by applicable law.

INFORMATION WE COLLECT THROUGH THIS WEBSITE:

When you use our website, you may choose to provide us with the following information about you:

When you subscribe to our newsletter:

• Your email address;

We will use the personal information collected in this way to send you up-to-date information, including advertising, about our products and services.
When using our contact form:

• Your Name;
• Your email address;
• Other personal information that you choose to provide to us voluntarily.

We may use the personal information collected in this way in one of the following ways: to contact you, to respond to your inquiry about our product or service, to improve our products or services, including to improve this website.

When using our order form:

• Your Name;
• Your address;
• Your contact phone;
• Your e-mail address;
• Other personal information that you choose to provide to us voluntarily.

We may use the personal information collected in this way in one of the following ways: to contact you, to process an order – in order to accept an order and deliver the goods from our e-shop to you, to process payment and accounting – to enable payment and accounting to improve our products or services, including to improve this website to meet our regulatory obligations. This information will be provided to the courier company used by us so that the ordered goods can be delivered to you. Tuhlla Ltd. carefully selects the courier companies it works with in order to ensure the greatest possible security of your personal data. In case you wish the ordered goods to be delivered to you with a courier company of your choice, Tuhlla Ltd. will not be responsible for the way in which this information will be used and stored by the courier company of your choice.

All personal data from messages and materials received from users through our contact form, on our e-mail, or otherwise should be reliable and not infringe the rights of third parties. In the event that you provide us with information about a third party, you guarantee that this information is accurate, up-to-date and you have the right to share it with us.

PERIOD AND MANNER OF STORAGE OF PERSONAL DATA:

Any personal information provided to us in any of the ways listed in the previous clause will be stored in accordance with the personal data protection policy of Tuhlla OOD for a period of time permitted by national law, in a way that ensures safe its use and does not allow it to be accessible to third parties.

We store your personal data in a combination of paper and electronic files. The electronic files are stored on servers that are used and maintained by Brick Ltd. To ensure the integrity and confidentiality of the personal data you provide to us, we may apply encryption methods as necessary. As an additional security measure, all personal data is stored in physical form behind firewalls and other network security devices in order to prevent access by intruders, in compliance with the requirements of the Personal Data Protection Act.

Despite all the efforts that Tuhlla Ltd. undertakes to protect your personal data, you should be aware that the transmission of information over the Internet is insecure and we cannot fully guarantee the security of the data sent over the Internet. To ensure maximum protection of your data and computer configuration, Tuhlla Ltd. recommends that you use up-to-date and licensed software, including an antivirus program, and that you regularly scan your computer for unwanted software.

YOUR RIGHTS UNDER REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016:

1. You have the right to request access to or correction of your personal data that we store for you.
2. You have the right to request that we provide you with the personal data received about you that concern you and that you have provided to us in a structured, widely used and machine-readable format (“portability right”).
3. You have the right to ask us to delete the personal data stored about you (the “right to be forgotten”).
4. You have the right to ask us to restrict the processing of your personal data and / or to object to the processing of your personal data related to your legitimate interests, public interests or profiling, unless we can prove that there are compelling, guaranteed reasons. having priority over your interests, rights and freedoms, or that such processing is carried out for the purposes of filing, exercising or defending / on legal claims.

To exercise any of the above rights you should use our contact form or contact us by email: order@rahlle.com or by phone: +359 886 560 666, as well as at: Str. “Acad. Petar Dinekov ”10, Sofia, Bulgaria. You must bear in mind that in order to protect your rights and legitimate interests to the fullest extent, we may ask you to identify yourself in a way that does not raise doubts about your identity.

You should keep in mind that sometimes it is not technologically possible to remove every record of your information from our servers. The need to back up our systems to protect information from accidental loss means that a copy of your information may exist in an indelible form, which will be difficult or impossible for us to find. Nevertheless, when permitted by law, Brick Ltd. will delete your personal data stored in our databases. In addition, we will make reasonable efforts not to disclose any personal information stored in an indelible format upon receipt of a request for removal from you, unless required by law.

Tuhlla Ltd. informs you that if you have chosen to receive our newsletter at your email address, you can opt out by explicitly requesting it at order@rahlle.com

OTHER DATA WE COLLECT THROUGH OUR WEBSITE:

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”). Google is certified under the EU-US Privacy Shield, which ensures that an adequate level of data protection is maintained for the processing of data by Google in the United States. Google Analytics uses cookies, which are text files that contain small amounts of information that are stored on your device when you visit a website. Information collected by Google in connection with your use of our website (such as the referring URL, which of our pages you visit, the type of browser, your language settings, your operating system, screen resolution, including IP address) will be transmitted and stored by Google on their servers in the US. Google will not associate your IP address with any other data held by Google. Google will use the information we collect for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The relevant results will be provided to us in anonymized form. However, this information is aggregated and is not used to identify you. In this process, your usage data will not be associated with your full IP address. We have enabled the IP anonymization feature offered by Google on our Website, so that the last eight digits (IPv4 type) or the last 80 bits (IPv6 type) of your IP address are deleted. Each time you visit the website, cookies are sent back to it: this is useful because it allows it to recognize your device. For more information about cookies, visit www.allaboutcookies.org, for more information about the cookies used by our website, please visit the COOKIES POLICY section.

To prevent the use of the Google Analytics service, you need to follow the following link HERE.

PROVISION OF PERSONAL DATA TO THIRD PARTIES:

Except in the cases mentioned in the General Terms and Conditions of this site and / or in this Privacy Policy, without your express consent Tuhlla Ltd. will not provide your personal information to third parties for any purpose.

The latter does not apply to the provision of information required of us by law or other regulations, the provision of information required by us by a competent supervisory authority or a court, or the information we need for you in order to establish, exercise or protect our legal rights in the event that you have violated our Terms of Use of this website.

TRANSFER OF PERSONAL DATA BETWEEN COUNTRIES:

Tuhlla Ltd. will not transfer your personal data outside the Republic of Bulgaria without your explicit consent, unless such transfer is requested by a competent supervisory authority or is requested by us in fulfillment of our legal obligation and / or is expressly provided for in these General Terms and Conditions.

SUBMITTING A COMPLAINT REGARDING PERSONAL DATA PROTECTION:

In the event that you believe that your personal data is used in an unregulated manner or that you believe that it is stored in violation of a legal requirement, you have the right to file a complaint with the Commission for Personal Data Protection. Details on how you can exercise this right can be found on the following website: https://www.cpdp.bg/index.php

AMENDMENTS TO THIS PRIVACY POLICY:

Tuhlla Ltd. reserves the right to make changes to this privacy policy, at its discretion and in response to changes in applicable data protection legislation.

We will do our best to notify you of any changes concerning the protection of personal data by personal message or in an appropriate manner on this website.

CONTACT US:

To contact us for more detailed information regarding our privacy policy or to request more information about a specific processing activity, please contact us by email: order@rahlle.com or by phone: +359 886,560 666;

LANGUAGE USED:

This privacy policy is written in Bulgarian and translated into English. In case of discrepancies in the texts, the text in Bulgarian shall prevail and shall be considered correct.

Last updated June 2018